RAREBODY PTY LTD (ACN 679 066 052) – PRIVACY POLICY


This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us or otherwise collected by us, offline or online including through this application (App). In this Privacy Policy ‘you’ means any party that provides personal information to us and ‘we’ or ‘us’ means RAREBODY PTY LTD (ACN 679 066 052), successors and assignees.

Please read this Privacy Policy carefully. By providing personal information to us, you consent to our collection, holding, use and disclosure of your personal information in accordance with this Privacy Policy. Please contact us if you have questions, our contact details are at the end of this Privacy Policy.  

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this App or products and services offered on or through it.


  1. Collection of personal information
  2. Personal information: The type of information we collect from you or from third parties, may include:
  3. name;
  4. images;
  5. contact details including email address, mailing or street address and telephone number; 
  6. age or date of birth;
  7. credit card information;
  8. demographic information such as postcode;
  9. preferences and opinions;
  10. information you provide to us through customer surveys;
  11. details of products and services we have provided to you or that you have enquired about, and our response;
  12. your geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and browsing behaviour;
  13. additional personal information that you provide to us directly or indirectly through your use of our App, associated applications, associated social media platforms or accounts from which you permit us to collect information; and
  14. any other information requested by us and/or provided by you.
  15. Your use of our App: As with most online businesses, we may log information about your access and use of our App, including through the use of Internet cookies, your communications with our App, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider. 
  16. Your opinion and feedback: We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you. 
  17. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
  18. Collection and use of personal information
  19. We collect and use the information for purposes including:
  20. to enable you to access and use our App and any associated websites and associated social media platforms;
  21. to contact and communicate with you;
  22. for internal record keeping;
  23. for analytics, market research and business development including to operate and improve our App and any associated websites and associated social media platforms;
  24. to run competitions or offer additional benefits to you; and
  25. for advertising and marketing, including to send you promotional information about our products and services and information and about third parties that we consider may be of interest to you. 
  26. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided in the marketing materials.
  27. Disclosure of personal information to third parties
  28. We may disclose personal information to:
  29. credit reporting agencies and courts, tribunals and regulatory authorities where you fail to pay for goods or services provided to you;
  30. courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; 
  31. third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
  32. third parties to collect and process data such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.
  33. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
  34. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, together with any personal information and non-personal information contained in those databases, to the extent permissible by law. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith. 
  35. Your rights and controlling your personal information
  36. Choice and consent: Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.
  37. Your provision of third-party information: If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.
  38. Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at the email address listed in this Privacy Policy. 
  39. Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth) (Privacy Act). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. 
  40. Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
  41. Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
  42. Unsubscribe: To unsubscribe from our e-mail database, or opt out of communications, please contact us using the details below. 
  43. Storage and Security
  44. We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  45. No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
  46. Cookies & Web Beacons
  47. We may use cookies on this App from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, they do allow third parties such as Google and Facebook to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide the App with personal information, this information may be linked to the data stored in the cookie.
  48. We may use web beacons on this App from time to time. Web beacons or clear.gifs are small pieces of code placed on a web page to monitor the visitors’ behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
  49. We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
  50. Links to external websites
  51. Our App may contain links to external websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy. 
  52. GDPR Compliance
  53. Where applicable, we are committed to protecting the privacy of users in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
  54. For the purposes of this clause:
  55. "Data Protection Legislation" includes the GDPR and all other legislation and regulatory requirements in force from time to time relating to the use of Personal Data.
  56. "GDPR" means the General Data Protection Regulation (EU) 2016/679.
  57. "Personal Data" has the meaning given to it in the GDPR.
  58. "Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  59. "Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.
  60. The parties acknowledge that for the purposes of the Data Protection Legislation, you are the Data Controller and we are the Data Processor.
  61. We shall only process Personal Data on your documented instructions, unless required otherwise by applicable laws.
  62. We shall ensure that individuals processing Personal Data are subject to a duty of confidence.
  63. We shall implement appropriate technical and organisational measures to ensure the security of Personal Data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
  64. We shall assist you in complying with your obligations under Data Protection Legislation. This includes:
  65. Informed consent: We shall provide mechanisms for you to demonstrate that users have been informed about their right to consent, and that consent was freely given, specific, and unambiguous.
  66. Access to information: We shall facilitate the provision of a copy of the Personal Data collected, explain its use, list any third-party access, and indicate the storage duration within one month from the date the request was made.
  67. Anonymity and pseudonymisation: Where necessary and feasible, we shall transform identifying data into a form that prevents unauthorised individuals from tracing it back to an individual.
  68. Rectification: We shall promptly comply with any request to correct inaccurate or incomplete data.
  69. Object to or restrict processing: If an individual objects to the processing of their data, or requests restriction, we shall ensure processing is ceased or limited as required, and provide a compelling reason if there is a lawful basis to continue processing.
  70. Data portability: We shall comply with any request to transfer Personal Data to another organisation in a structured, commonly used and machine-readable format.
  71. Erasure (Right to be forgotten): We shall, upon request, permanently erase a data subject’s Personal Data without undue delay.
  72. We shall delete or return all Personal Data to you as requested at the end of the contract and delete existing copies unless applicable law requires the storage of such data.
  73. We shall make available to you all information necessary to demonstrate compliance with the Data Protection Legislation and allow for and contribute to audits, including inspections, conducted by you or another auditor mandated by you.
  74. We shall inform you without delay if, in our opinion, an instruction infringes the Data Protection Legislation.
  75. We shall notify you immediately upon becoming aware of a Personal Data breach and, where the breach is likely to result in a high risk to the rights and freedoms of individuals, notify the affected individuals without undue delay and inform the relevant supervisory authority within 72 hours.
  76. We shall indemnify and hold you harmless against any claims, actions, damages, losses, and expenses arising out of any non-compliance with this clause.
  77. Amendments 
  78. This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our App following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.


For any questions or notice, please contact us at: 

RAREBODY PTY LTD

ACN 679 066 052

Suite 18, 64 Karbunya Street Mermaid Waters, QLD 4218 

Contact Person: Matthew Canning

Title: Director

Email: support@rarebody.com.au



Last update: October 2024